Cookie policy

What cookies are

Cookies and similar technologies are small pieces of data used by websites and browsers to remember information, protect sessions, measure usage, and keep services working.

How MergeLoom uses cookies

• Essential cookies or similar storage for security, routing, abuse prevention, forms, and basic site operation.
• Analytics cookies or similar identifiers to understand aggregate website usage, page performance, acquisition sources, and content engagement.
• Live chat cookies or similar identifiers used by Crisp so visitors can message us and keep chat history during a browsing session.
• Third-party security, analytics, or support scripts where needed to protect the site, measure traffic, respond to visitors, or improve the product experience.

Google Analytics

The website uses Google Analytics measurement ID G-14WPGGRNTV to understand how visitors use the site. Analytics data helps us improve content, documentation, conversion paths, and product messaging.

Crisp live chat

The website uses Crisp live chat so visitors can contact MergeLoom while browsing. Crisp may use cookies or similar technologies to load the chat widget, remember the conversation, and route messages to us.

Essential vs non-essential cookies

Essential technologies are used where needed to provide or secure the site. Analytics, live chat, and similar non-essential technologies are used for measurement, support, and improvement. Where consent is required, non-essential cookies should be handled in line with applicable consent rules.

Managing cookies

You can block or delete cookies through your browser settings. Blocking some cookies may affect site functionality, form protection, analytics accuracy, or your ability to use parts of the controller.

Changes

We may update this cookie policy when our website, analytics setup, controller, security tooling, or legal requirements change.

Contact

For cookie questions, email support@mergeloom.ai.