Feature Availability Matrix
Use this matrix to understand where a feature appears and whether it depends on plan, workspace setup, or MergeLoom support enablement.
| Feature | Cloud Hosted | Self Hosted | Notes |
|---|---|---|---|
| Ticket intake | Yes | Yes | Controller-managed polling and manual sync. |
| GitHub PR output | Yes | Yes | GitHub.com is the public documented path. |
| GitLab MR output | Yes | Yes | Self-managed GitLab requires matching base/API URLs. |
| Azure Repos PR output | Yes | Yes | Azure DevOps Services-oriented public path. |
| Cloud Runtime | Yes | No | Cloud-only controller page. |
| Local Worker UI | No customer access | Yes | Self Hosted gateway UI. |
| Provider setup | MergeLoom-managed | Customer-managed | Self Hosted supports CLI/API/BYO provider paths. |
| Run credits | Yes | Yes | Billing behavior can depend on plan and recovery path. |
| Cloud AI credits | Yes | Usually no | Self Hosted provider spend is usually paid to the customer’s provider. |
| Ticket Audit | Controller | Local Worker UI | Cloud evidence is surfaced through controller audit pages. |
| Code Audit | Controller, plan-gated | Local Worker UI, plan-gated | Export availability can be plan-gated. |
| Context Engine | Where enabled | Where enabled | Availability and capacity depend on workspace setup and plan. |
| Campaigns | Plan-gated | Plan-gated | Jira Epic campaigns are feature-gated. |
| Review notifications | Plan-gated | Plan-gated | Slack/Teams incoming webhooks. |
| OIDC SSO | Yes | Yes | Configured in Controller UI Account & Access. |
| Worker app-native SSO | Not applicable | No | Protect Local Worker UI with private network controls. |
Rollout Checks
Section titled “Rollout Checks”Confirm these items before a production rollout:
- Context Engine availability and capacity for your workspace
- Cloud Hosted model aliases available on your plan
- cloud audit retention and export availability for your plan
- GitHub Enterprise or Azure DevOps Server requirements, if applicable
- whether OIDC covers your SSO requirements
- Self Hosted audit retention settings
Related page: FAQ.